The F&I Manager’s responsibility is to insure customer satisfaction and to present all products. A profitable department and the knowledge of all covered components and the specific coverage on all after sales, is imperative. The manager is responsible for all forms of documentation, financing and delivering the vehicle.

The finance department plays a very important role in today’s dealerships. The dealer principle depends on professionalism and protection from litigation, whether from customers or lenders. Full disclosure on all documents and compliance with the laws and bank programs are needed to receive funding on all contracts.

• Do you need to add to your F&I Department?
• Do you have a backup for your current F&I Manager?
• Do you have a salesperson ready to take the next step?
• Do you have F&I people who need additional training?

We have the solution!

1. Menu and Item selling
2. Deal structure
3. The "Payment Bump"
4. Interaction of Salespeople and F&I
5. Forms and Contracts
6. Waivers
7. Leasing
8. Special Finace
9. After-sale

This class will be for the Novice or Seasoned Professional. You have the golden opportunity to add to your staff or increase the productivity of your current staff. Class size will be limited.