Your Customers:

  • 95% have a vehicle now or will get one soon
  • 99% want to drive the vehicle before they buy it
  • 85% decided to buy a car before they left home

On the Lot:

  • 72% stated they were "just looking" when they walked on the lot
  • 85% said the salesperson did not control the sale, did not qualify them for their wants and needs and did not build rapport
  • 88% stated they received a poor presentation and demonstration

When They Bought:

  • 50% bought on the spot – when they received a good presentation and demonstration
  • 57% bought a car within thirty days after shopping at the first lot
  • 90% bought a car within one week after shopping at the first lot

When They Did Buy:

  • 90% who did not purchase were never contacted after they left the lot
  • 82% could not remember the salesperson’s name a year later
  • 90% were never contacted again about purchasing another vehicle
  • 85% have no plans to purchase from the same salesperson or dealership again
  • 62% have a family member or close friend who will purchase within twelve months
  • 58% bought the same product they looked at on the first visit
 

In order to beef up your profits, and your customer base, you just can't go with the flow.

Training, and Retraining your sales force is an absolute must, in today's economy. Those audio tapes that you purchased just don't cut it. Bottom line is...they don't work.

You need a highly qualified teacher to actually show up at your store, and instruct your salespeople. One who knows the ropes, and has been there. Our trainers are former dealership owners, GM's, or CEO's. We are the experts in Automobile/Marine/RV sales training, and we can work wonders for your dealership.

All you have to do is give us a call at 1.800.722.8482, get the details, and LET World Wide set up a Training Course for your salespeople.

The Salespeople we train...

» Know the importance of and the proper way to approach your customers, in person and on the telephone.

» Will be able to determine a customer's wants and needs.

» Can select from your inventory, for immediate delivery, a vehicle that best meets the wants and needs of the customer.

» Are taught how to perform an outstanding feature and benefit walk-around.

» Know the professional way to introduce the customer to your service department, with increased CSI and dealership profitability in mind.

» Respect the customer's buying style.

» Are taught a variety of Non-Confrontational Negotiating and Closing Techniques.

» Know the best time and the proper way to introduce after sale items to the customer.

» Spell delivery a little different: they spell it: C.S.I.

The call is free. Take advantage of it. You won't regret it.